You don’t need to hire dedicated and expensive human resoruces personnel to help manage your team. Implementing a human resources management system need not be complicated, and with support from Clientl, you can be sure that your workforce is happy, engaged and compliant with relevant legislation. You can have quality human resources capability for your small business with Clientl…

Recruitment & Selection

Finding new staff can be very time consuming and costly, especially for small business. Currently, a typical recruitment fee may range from 10% to 15% of a role salary. Assuming an approximate average salary in West Australia of $90,496 per year, that trasnlates to a hefty recruitment fee of between $9,496 and $13,642. If you decide to do it yourself, you’re looking at cost of advertising, reviewing applicants, interviews, as well as the indirect costs of lost productivity, throughout the hiring process, and whilst you wait for the successful applicants notice period to transpire (if they are currently employed). Avergae hire times in Australia are around 68 days, so depending on the role in question, it could costs up to tens of thousands of dollars. Not with Clientl…

Onboarding & Induction

Finding and securing a new recruit is only the first step in establishing a productive and mutually rewarding employemnt relationship. It is critically important to ensure that new employees feel welcomed, engaged and nutured during the first few days, weeks and months of their tenure. It takes more than forms and a few handshakes on day one to help fresh faces settle in and contribute in a meaningful way to the objectives of the organisation. It’s a journey that involves everyone and isn’t over on day two. Recruiting, training and developing new employees is a significant financial investment, so make the right first impression and retain your most valuable assets, with help from Clientl…

Performance Management

Performance management is an ongoing process that extends beyond warnings and disciplinary action. Reinforcing positive performance and behaviours is far more important and effective in achieving organisational success that remedying poor performance or behaviours. High performing organisations are made up of high performing people who have clearly defined roles and expectations, reward structures, feedback and recognition, and opportunities to grow and develop. Establish a sound performance management framework and environment of accountability in which your employees can flourish. Contact us today to find out how we can help. Of course, we can help you handle the trickier conversations too. You’re never alone with Clientl…

Training

Learning and development is central to the success of any business, large or small. It not only ensures the optimal mix of organisational skills, it is also a key component to employee satisfaction and engagement. Training can take many forms and you might not even realise you are doing it. It can be on the job, off the job, formal vs informal, structured and unstructured. Research is clear that employees who are continually learning are more likley to actively contribute to the success of the organisation. Drop us a line today to chat about a learning and development strategy for your business and training plans delivered by Clientl…

Payroll Processing

Paying your people is important to get right. But so easy to get wrong. So many rules, regulations and compliance issues. So many Modern Awards, employment contracts and industrial agreements to decipher. So many allowances, penalty rates and other conditions of employment to get right. And some nasty penalties if you don’t! Payroll processing can be complicated, and it is another of those administrative necessities that you dont need to spend time on…leave it to us, and your employees will always be paid, accurately and on time with Clientl…

Redundancy & Termination

Terminating employment is a stressful and often traumatic experience for employee and employer alike. But unfortunately it is sometimes necessary. Whether the reason is persistent poor performance or redundnacy due to structural or other organisational change, it must be well planned and handled carefully, tactfully and with respect. Managing termination and redundancies poorly can not only compound the negative emotions for those involved, it can also expose your business to significant legal risk, and damage your culture. We’re here to help…navigate these difficult times successfully with Clientl…